In a society that is instant we have everything at our finger tips. This can be amazing because you know you can sort it out quickly. There are, however, some parts of life and business that don’t contain emergency situations. Accounting, tax and payroll are a good example.
There may be some situations that may seem urgent and a crisis but it actually is not or at least should not be. Don’t take this as if nothing can ever be urgent. There are deadlines that have to be met but these are always are known ahead of time. These deadlines have enough time to complete the task at hand.
As accountants, we get clients who think that their problem is urgent and escalate it to crisis level. This results in after hours phone calls. Totally unnecessary and no crisis at all.
People are quick to jump on the bus of “it’s not fault” when it actually is. Most of the problems are with SARS (South African revenue service) or the tax man. This is from the inherent fear of SARS built up on hype and actually nonsense.
SARS have increased their service to world standards over the years and are no longer to blame for about 95% of these crises (our opinion). Nobody is perfect so they make mistakes but not nearly as many as people think or want!
Communication is a key success to this improvement. It is often said “they never sent anything!” Let me tell you this – that excuse is complete cods wallop! A major factor in this is either your details are incorrect or you gave authority to someone and they receive the communication. Either way SARS will say it is responsibility to make sure everything is up to date.
There is little that is urgent when it comes to your accounting and tax. Please contact us if you are concerned in any way.
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