1. Terms and conditions
1.1 The terms and conditions set out below are accepted by any client once services have been agreed upon by BC Accounting Services (Pty) Ltd (hereafter BCAS) and the client.
1.2 These are subject to change without notice.
1.3 The terms and conditions will be available on the BCAS website and will be updated from time to time.
1.4 These terms and conditions are considered read by the client without confirmation of such.
1.5 Connected person(s) is a person(s) or company acting on behalf of BCAS under direct instructions from BCAS management
1.6 BCAS includes any management, employee or connected person.
2.1 Payment of all invoices is due within 5 working days of date of invoice.
2.2 All invoices are payable in advance.
2.3 Excluded from 1.1 above are ‘once off’ invoices.
2.3.1 These invoices are not excluded from 1.2 above.
2.3.2 A deposit of 60% is due on acceptance within 5 working days (as per 1.1) for any work to be started.
2.4 Payment is due as per 2.1 above. If this payment is not received by BCAS (at least proof of payment) by the 5th working day, a penalty of 10% may be levied and thereafter monthly interest will be levied at 2% per month or part thereof.
2.4.1 As there may be a delay of money reflecting from a different bank to which BCAS use (currently First National Bank or FNB), a proof of payment will suffice within the 5 working days. This will avoid the 10% penalty.
2.4.2 Payment is considered complete when it reflects in the BCAS bank account.
2.5 Payment is only accepted in South African Rands.
2.5.1 This may be cash or by EFT. No cheques will be accepted
2.5.2No other payment will be accepted unless approved by the directors of BCAS before any work is performed.
18.104.22.168 If this payment is approved, the client will be liable for 10% bank charges fee to be added to the invoice total.
22.214.171.124 Please consult with the directors regarding Cryptocurrency and payment through that channel.
126.96.36.199.1 Although this is still unregulated, it can be a method of payment is declared accurately by both parties.
2.6 collection of bad debts
2.6.1 If there is outstanding amounts that are considered bad debts by the directors, legal action will be taken.
2.6.2 The legal fees attached to such action are payable by the client with the outstanding debt.
3. Scope of work
3.1 All services to be performed by BCAS will be contained in a Letter of appointment sent to the client.
3.2 The letter in 2.1 will be signed by BCAS and sent to client.
3.3 The client is required to sign to sign this document and return it to BCAS either in hard copy or digital copy (email)
3.4 Should the client not sign and return this letter, it will be taken that it has been accepted without prejudice.
3.5 Any work performed in addition to the scope contains in the letter with be charged at either an hourly rate or at a predetermined fee.
4.1 All fees are determined by BCAS.
4.2 These are set before any work is accepted by BCAS and the client
4.3 Fee increase.
4.3.1 There will be an annual fee increase (historically this has been 9%)
4.3.2 This increase will be levied in January each year.
4.3.3 The increase percentage will be determined by BCAS.
4.3.4 A letter notifying the client about the amount and date of increase will be sent to the client 1 month in advance.
4.3.5 This fee increase is non-negotiable.
4.4.1 A deposit is required for work to proceed per the agreed mandate. This will be 60%.
4.4.2 Full payment is NOT required until completion of the job. This completion is equal to the readiness to submit to the relevant authority.
4.4.3 All deposits paid are non refundable.
5.1 BCAS can only perform the agreed upon services with the information given to BCAS by the client.
5.2 The accuracy of this information is the client’s responsibility.
5.2.1 BCAS will NOT perform any work that is based on inaccurate information.
5.2.2 This is due to the honesty and ethical standards of the accounting industry as regulated by law in South Africa and the international accounting standards
5.3 BCAS will perform certain task to ensure the accuracy of the information
5.3.1 Any delay in the services performed will not result in non-payment of fees
5.3.2 BCAS will not continue work until these requirements are met.
5.3.3 BCAS will not be held responsible for any delays due the above (4.2)
5.4 BCAS will not be held responsible for any fines, penalties or interest levied due to any submissions to authorities.
5.4.1 This includes but not limited to the South African Revenue Services (SARS) and professional bodies
5.5 It is the responsibility to provide BCAS with the necessary information in order for BCAS to do the work as per agreed with the client.
5.1 If this information is not received by BCAS within 6 (six) months of the initial agreed date, BCAS has the right to not continue with the work.
5.2 In the case of 5.1 above, BCAS has the right to keep all money (whether a deposit or paid in full) to defray expenses.
6. Law of the land
6.1 BCAS will perform all services by abiding to the law of the land.
6.2 BCAS operates in South Africa but if necessary it may extend this border into other countries. In this case, the law of both countries will provide guidance as to how BCAS will act.
6.3 No services will be performed if it in contravention of these laws.
6.4 Services to be ceased if:
6.4.1 BCAS is required to contravene any law of the land
6.4.2 Following certain criteria, BCAS will report such activities to the relevant authorities.
7.1 Only written communication will be used as the communication between BCAS and any client or person(s)
7.2 Written communications are: Emails and letters.
7.3 BCAS is not obliged to answer any written communication from any client or person(s) in a specific time frame. It is the senders responsibility to follow up on any communication sent to BCAS
7.4 All other forms of communications including and not limited to WhatsApp, Telephone calls and SMS’s are not acceptable form of communications.
7.5 Where BCAS has stated that they are to do something, an email will be sent to confirm such actions.
8.1 Any abusive language, accusation or such speech against BCAS, their employees and any connected persons, shall be taken seriously and will not be answered via any other means apart from a letter (on a BCAS letterhead) or by a lawyer on behalf of BCAS.
8.2 This is including but not limited to: false information (with or without proof), any derogatory comment against any action of BCAS, their employees or connected person and work performed by BCAS.
8.3 Special attention will be paid to such actions against BCAS with regard to the character of an individual. This will be dealt with swiftly and directly and such action will attract legal advice
The e-mail and attachments are confidential and intended only for selected recipients. If you have received it in error, you may not in any way disclose or rely on the contents. BC Accounting Services (Pty) Ltd do not have to respond to any email within any specific time frame. It is the senders responsibility to follow up on whether the email was received. You may not keep copy or distribute the e-mail. Should you receive it, immediately notify the sender of the error and delete the e-mail. Also note that this form of communication is not secure, it can be intercepted, and may not necessarily be free of errors and viruses in spite of reasonable efforts to secure this medium. The information contained in this communication is confidential and is intended solely for the use of the individual or entity to whom it is addressed. Any and all reports or documents of any description are property of BC Accounting Services (Pty) Ltd. Any changes made by any outside party will render that document invalid. All changes must be requested to be changed by BC Accounting Services. We will under consideration make the requested changes and re issue that document. The views expressed are those of the sender and no liability will attach to; Bruce Laister, BC Accounting Services (Pty) Ltd or any employee of BC Accounting Service (Pty) Ltd, regardless of the content of the message. BC Accounting Service (Pty) Ltd is closed on all South African public holidays and other days throughout the year. This is subject to change without notice.
10. Personal Information
10.1 In keeping with the protection of personal information act, BCAS will not keep any paper copies of any of their clients. All necessary documents will be scanned and the paper documents will be shredded.
10.2 It is the clients responsibility to request any paper copies to be returned.
10.3 If a client is no longer using BCAS’s services, BCAS will keep the documents for 3 months and then shred them. An electronic copy will be kept in archive folders backed up regularly